Mercari item arrived damaged.

I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ...64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…More questions about Mercari. I can't figure out how to request a refund for an item that arrived damaged/broken. All I find on the website are FAQs. Very very frustrated and angry; I purchased some Mens Nike jackets for Christmas. The last one sent on 12/20/22 was supposed to be new/like new. It arrived with stains and had been?Find the item in your Purchases - opens in new window or tab.; Select Return this item from the menu on the right.; Select your reason for the return and enter a comment about why you're returning it. If the item arrived damaged, broken, or faulty, you must add at least 1 image (with a maximum of 10) relevant to the reason you're returning the item for, and …

I ordered an item on Aliexpress from more than 3 months ago, and it did not arrived yet. During that time however I made sure that I request an extension of the purchase protection. Now as I am requesting more purchase protection time, the seller sent me an image that he cannot extend it anymore. And that the item was damaged during shipment.If your item is damaged or lost in transit to the buyer, you’re covered with up to $200 Shipping Protection for Mercari prepaid labels for standard, Media Mail and …I think he damaged it after I told him to contact mercari twice and refused to "compensate him" so he could get his return request accepted. He gets a return request in and mercari is siding with him saying it doesnt match the description of the product when I sold it. Like yeah obviously because HE DAMAGED IT.

Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it’s back on sale.

I'm slowly deleting most of my stuff on mercari while selling things that doesn't sell on my live auction. Mercari is getting worst by the day and old seller tend to find new platform to sell. There's a few seller from Mercari switch to whatnot and they made 10x-100x more sales weekly compare to Mercari.FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ..."Seller IS required to get item to buyer in good condition. The item you purchased had no warranty so buyer is not obligated to repair. Since seller is not obligated to repair and neither is the seller obligated to replace, you need to plan your dispute carefully with the seller.May 19, 2017"

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If the return is approved and Mercari says to return it, ABSOLUTELY return it. Merc will give you a label to use so if you don't drop it in the mail using their label within a short few days, Mercari will not refund you. The seller just saying they'll "say they received it" is not enough. Just follow Mercari's instructions.

Problem solved I guess. This is an issue when the item isn't scanned as delivered by the carrier. You are correct there is no longer an option to mark as delivered so it could sit in "in transit" limbo or can be canceled which is really bad for the seller who loses out even though the buyer received the item. I had this happen and asked Mercari ...The items were packed properly with plenty of bubble wrap and craft paper the box when leaving my posesion was 100% secure. Well the customer just recieved their packaged and messaged me to tell me that they are requestiong a refund because 2 items arrived damaged. They didnt elaborate on which items and I am pretty crushed.Hey all, I shipped an item and it was damaged in transit. It was shipped via FedEx. Do you guys know how the insurance works and if Mercari will…Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Policy. Mercari's Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Open a ticket with Mercari, and show pictures of how the seller used the original box as a shipping box and point out damages. The seller will also see this when you submit the report. Mercari will very likely reimburse you, and it will be a toss up for the seller if the shipping protection applies.r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn't pay me.

Protect your home from costly hail roof damage with our comprehensive homeowner's guide. Learn how to spot hail damage and take preventative measures. Expert Advice On Improving Yo...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.I recently purchased an item on Mercari for $80 and although the seller says they shipped the item, when it arrived at my local ups, they messaged me saying the box was empty. ... File a damaged in transit claim with Mercari support. It's obvious that ups has a now opened, damaged box missing it's in original contents and they have acknowledged it.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returning Shipping Damaged Items BUYING I bought a few books in a bundle from a seller, where the books were pictured in excellent condition. I just received the item in an oversized box with no bubble-wrap, newspapers, or any protection of ...But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Yeah you aren't worth the hassle. I get it in this situation it probably arrived damaged but as a seller I just assume the buyer broke it and tried to get their money back. There's thousands of ...

We would like to show you a description here but the site won’t allow us.The items were packed properly with plenty of bubble wrap and craft paper the box when leaving my posesion was 100% secure. Well the customer just recieved their packaged …

Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I probably should've waited because an item was probably coming to me anyway, but I canceled the order (and seller accepted) and am now pending refund. ... (and seller accepted) and am now pending refund. Well, the package arrived and it's ...The separate arrival area is for arrivals from Wuhan, China, the epicenter of the outbreak. London Heathrow Airport has introduced a new precautionary area to help in the containme...I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should've been either wrapped in plastic or shipped in a plastic envelope.item arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ...69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Honestly, I've had a few buyers that had issues unrelated to their purchases from me ask me how to get ahold of Mercari, because they can't even find a proper way to get in touch with customer service. Ironically, I can't even send Mercari's own domain email address to them without it getting removed, so I can't really help them, at all.

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International shipping: My items arrived damaged. Japan Post or the carrier company in your specific country: After decision of the carrier, full or partial refund depending on the shipping method and if damage is also seen on the package itself. The import and customs fees are too high. Recipient of the Neokyo service (you)

Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Evaluation. As part of the return …Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...My purchase never arrived Item details 10" pioneer sub ID: m891***** Hi Andiel Suarez Lopez, The seller has confirmed your order for 10" pioneer sub! Expect a shipping confirmation email in the next 3 business days. ... Received damaged item Mercari help center has no way to report it to them. Only a brief statement to contact the …The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returning Shipping Damaged Items BUYING I bought a few books in a bundle from a seller, where the books were pictured in excellent condition. I just received the item in an oversized box with no bubble-wrap, newspapers, or any protection of ...Mercari is your marketplace. It’s the perfect place to go to declutter or find your new look. Letting go has never felt so good – it’s almost as good as finding your new favorite thing. And we’re here to help. Our team is always trying to find new ways to make exchanging items even easier. This means at-home pickups, same-day delivery ...Can coloring my hair damage my scalp? Visit HowStuffWorks to learn if coloring your hair can damage your scalp. Advertisement For some people, changing hair color is like changing ...Fragile & bulky items. Mercari Local Skip the shipping entirely with Local delivery. You get: Contact-free, same-day pick up and delivery; Recommended for: Fragile and bulky items that require extra care in transit; See details. Recommended. Prepaid label Save up to 39% off retail carrier rates. Straight to your inbox.Homeowner’s insurance policies cover more than just fire or flood damage. If your home is robbed or suffers minor damage from a storm, an insurance policy will often cover the cost...

7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter …The Mercari Return Policy is designed to cover both the buyer and the seller in the transaction. As per the usual transaction, sellers are informed once a buyer reports a problem with an item they have received. The Mercari system then determines whether the item is eligible for a return or refund. The decision depends on the item's …I responded to the request asking Mercari to review the comparison between the photos. Hopefully they side with me! I've been selling since July have just over 80 sales. All good reviews so far so this just bums me out If you've had the return denied by mercari in the past do they still allow the buyer to rate you?Instagram:https://instagram. k c peppers honesdale pa Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams:I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us. allicia beam 313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial ...Item Arrived Damaged. Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the tail broken. They're being really understanding about this and I've just contacted Mercari regarding damage during transit as have they-will ... pokemon fusion 3 shiny odds Mercari's zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.You have all the power here. All you have to do is request the refund because you never received the item. The sender might have proof of sending it out but that won't matter to Mercari if there's no tracking. It's up to you whether you want to give them the benefit of the doubt and give the missing mail a bit more time before requesting a refund. 1 lunatic 1 ice pick video gore Is damaged during shipping. Then there are the types of returns that a seller may accept or deny a return: The item doesn't fit. The buyer changed their mind. For other reasons not listed in the eligibility criteria. Often photos are required for proof of complaint: Provide photos to show the entire item (s) received. silverpointe paint color To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ... rayus radiology geneva Yeah mercari is leagues ahead of YA not only in terms of buyer protection but even just the service itself is so much better designed and easy to use. YA is still stuck in the early 2000s. Cherry on top is that as a seller YA takes the same 10% cut as Mercari despite being a much worse service. kensington ave live stream Hang onto any enclosed packing slips and return labels. If the item is brought into your home as opposed to being left on your porch, inspect it for damage before you’re asked to sign off on the ...If the buyer is sending an item back because it doesn’t match the listing description or it arrived damaged or faulty, you’re responsible for the cost of return shipping, even if you don’t offer returns. ... It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. 13 min ...I recently sold a very expensive power tool (retails for over 2k) and it arrived to my buyer damaged. The delivery was set up through Mercari UPS where they box and package the item My buyer requested a return and Mercari obliged. I received the 200$ shipping insurance money- but this was a 1k dollar piece of equipment.. is there anyway for me ... blondzees menu To answer your question in detail. If the item is under $15, Mercari will refund buyer and pay you so they don’t need to waste money getting label. If you have too many of these issue they’ll eventually close your account since it’s a money risk for them. mylan event center The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Sold ceramics, one item of four arrived damaged to the buyer. How would an insurance claim work? SELLING Buyer informed me today that although she thought the teacup was packaged well, it came broken in half. This was one item of four, a ... identogo north carolina Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. van gogh exhibit pensacola Shipping says arrived but I don’t have any package. I am both a buyer and seller on Mercari and I’ve rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don’t have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...Under some circumstances, an order may be canceled after the seller has already shipped the item. When this happens, the buyer is refunded immediately at the time of cancelation, but the seller may be eligible for reimbursement if the item is ultimately delivered to the buyer. If the tracking updates to show a delivered status or the buyer has confirmed receipt of the item, Mercari will review ...